Shop with confidence

We follow UK and EU consumer protection regulations.

Return period

You may request a return within:

• 14 days after receiving your order

Return conditions

To be eligible for a return, items must:

• Be unused

• Have original tags attached

• Be in perfect condition

• Be returned in original packaging (when possible)

Non-returnable items

• Used products

• Items damaged by misuse

• Items without tags

Refund process

Once the returned item is received and inspected:

• Refund will be approved or rejected

• If approved:

  • Refunded to the original payment method

  • Processing time: 5 to 10 business days

Return shipping costs

• Return shipping costs may vary depending on the country

• If the return is due to a defect or MOVEONIC error, costs will be fully covered